Has anyone had any dealings with this Company other than purchasing? I've sent help tickets, posted on their Support Forum and tried e-mails and I get zero, zilch, nada. Their Forum has unanswered posts back to April (possibly even farther back if I had looked). They're located in Malta from what I see on their website and they only have two products, the A320 (and some variants) and the L-19 but most of their site is dedicated to the Airliners. . .very little on the Birddog. My biggest pet-peeve with developers like this is not answering customers in a timely manner. If you setup a support forum then be ready to get all manner of requests/complaints and be ready to answer immediately, not 3 or 4 days or weeks later. If you're too busy to answer then designate someone who isn't too busy. . .otherwise shut it down get out of the hobby and find something else you're more suited for like knitting or sitting in the park playing chess all day.
My second biggest pet peeve is someone who doesn't answer emails. If you post email addresses on your website then you should expect to get e-mails and when you get those, you're actually supposed to answer them. Again, why bother setting up e-mail addresses and then not answer? Too busy. . .no excuse! No one is that busy. I know people who swear they are constantly on the go, busy, busy, busy, yet they spend more time talking about how busy they are than actually doing anything at all other than imagining how busy they are, lol. On the road, "Laptops", "iPhones", "Wifi". . .sooner or later you've gotta stop somewhere. Work all day, tired when you get home. . .too bad, you've got a business to run, pay attention to it or shut it down.
Crap like this drives me nuts. . .no excuse!
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