Unable To Download From Library
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Thread: Unable To Download From Library

  1. #1

    Unable To Download From Library

    In the past few weeks I have been unable to download from the SOH library.I am wondering if the Administrators have a magic switch to enable this again as I am restoring a lost FS installation.Thanks in advance. Regards, Stuart.

  2. #2
    Senior Administrator huub vink's Avatar
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    Quote Originally Posted by stuartcox View Post
    In the past few weeks I have been unable to download from the SOH library.I am wondering if the Administrators have a magic switch to enable this again as I am restoring a lost FS installation.Thanks in advance. Regards, Stuart.
    Hi Stuart,

    There is nothing odd in the settings of your userid. I re-save all you settings, which actually looked quite default to me. Please try to download again.
    When it still doesn't work I advise you to clear your cache, do a fresh log in and try again.

    Hopefully this works,

    Kind regards,
    Huub

  3. #3
    If you are using a download manager that is the issue. If not post a screen shot of your error message.

    Note download managers have never worked with the Library software.
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  4. #4
    Thank You very much Huub and Dave.

    Everything is back to normal, without having to make any changes at my end.

    Kind Regards, Stuart

  5. #5
    Senior Administrator huub vink's Avatar
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    I'm glad it worked out

    Cheers,
    Huub

  6. #6
    Same here, I thought it was my browser?

  7. #7
    Senior Administrator huub vink's Avatar
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    Quote Originally Posted by William Njurmi View Post
    Same here, I thought it was my browser?
    Hi William,

    I made a small change to you user profile. Can you check whether you can download now? And please be aware of what Dave mentioned, download managers are not supported by this site.

    Cheers,
    Huub

  8. #8
    Quote Originally Posted by huub vink View Post
    Hi William,

    I made a small change to you user profile. Can you check whether you can download now? And please be aware of what Dave mentioned, download managers are not supported by this site.

    Cheers,
    Huub
    Oh yes, working as usual. Thank you.

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