Can't access the Simmarket site

[euroastar350]

Hi everyone,

I have a very strange situation going on at the moment. I am trying to access Simmarket's website in order to gain access to my account. Now for some odd reason, it redirects me to the CIA website (no joke). I don't know if its on my end or something or if I did something wrong, I don't know. All I want to know is how can I gain access back to simmarket's site and not the CIA's site:kilroy: Just in case, I have receipts for all my purchases from simmarket and various other outlets I deal with. Any help is appreciated.

[Lionheart]

Just tried it, worked fine.

No CIA, thank goodness, lol..

[euroastar350]

Still nothing, I even tried deleting the certificates to see if anything changes...nada. I logged on to my simmarket account on my sister's phone with no problems, its just that I can't get on the site on my PC. Does anyone have any ideas?

[luckydog]

You are definitely in deep doodoo....
I'd get outa the house NOW!!!

[euroastar350]

You are definitely in deep doodoo....
I'd get outa the house NOW!!!

haha, good one. No seriously, I just want to fix this problem so I can be able to get on simmarket on my PC. Like I said in my first post, I did nothing wrong.

[CADFather]

Post the link you are using to access the site, if the redirect is based on the link it'll redirect everyone using it. If it is based on your end, download MalwareBytes (http://www.malwarebytes.org/) Free Version and run it, something is fishy. May want to do this anyway if you aren't using it already, regardless of which anti-viri program you use, unless you are on a Mac and then there is no hope for you.
CAD

[lifejogger]

Hi everyone,

I have a very strange situation going on at the moment. I am trying to access Simmarket's website in order to gain access to my account. Now for some odd reason, it redirects me to the CIA website (no joke). I don't know if its on my end or something or if I did something wrong, I don't know. All I want to know is how can I gain access back to simmarket's site and not the CIA's site:kilroy: Just in case, I have receipts for all my purchases from simmarket and various other outlets I deal with. Any help is appreciated.

You haven't seen any black helicopters flying around your neighborhood have you?

[euroastar350]

I am using www.simmarket.com and I am not seeing black helicopters over my house:icon_lol:

[Lionheart]

Try using a different browser, one that doesnt have Russian fonts on the control NAV bar.

:d

[CADFather]

I tried it using that link you posted and it took me straight there, may wanna try contacting them and see if they are aware of any issues. That's above my pay grade.

CAD

[euroastar350]

I need an email since I can't access the site at all. Any help is appreciated.

[Dangerousdave26]

I have always connected using this address

http://secure.simmarket.com

[Dangerousdave26]

From the about us page



simFlight GmbH
Nikolaus-Kopernikus-Str. 4
55129 Mainz
Tel +49 6131 6191636 (see note below)
sales@simmarket.com (http://secure.simmarket.com/ticket_create.php)
CEO: Miguel Blaufuks
Write to us via our ticket system (http://secure.simmarket.com/ticket_create.php)
NOTE: Customer communication is offered only via our ticket system (http://secure.simmarket.com/ticket_create.php), not via letter, email, phone or fax!

Registergericht: Amtsgericht Mainz
Registernummer: HRB 41234
Umsatzsteuer-Identifikationsnummer gemäß § 27 a Umsatzsteuergesetz / VAT-ID: DE258678599
Steuernummer 26/667/0650/2
Credit Card transactions are handled by: www.ipayment.de (http://www.ipayment.de/) and www.paypal.com (http://www.paypal.com/)
Inhaltlich Verantwortlicher gemäß § 55 Abs. 2 RStV: Miguel Blaufuks (Anschrift wie oben) .

[Dangerousdave26]

I can't duplicate the issue you are having

Try pinging a the address in a command window and see what address you get. You must be getting bad DNS information from your provider.




C:\>ping www.simmarket.com

Pinging www.simmarket.com [188.40.52.182] with 32 bytes of data:

Reply from 188.40.52.182: bytes=32 time=164ms TTL=40
Reply from 188.40.52.182: bytes=32 time=163ms TTL=40
Reply from 188.40.52.182: bytes=32 time=166ms TTL=40
Reply from 188.40.52.182: bytes=32 time=164ms TTL=40

Ping statistics for 188.40.52.182:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 166ms, Average = 164ms

C:\>ping simmarket.com

Pinging simmarket.com [188.40.52.182] with 32 bytes of data:

Reply from 188.40.52.182: bytes=32 time=166ms TTL=36
Reply from 188.40.52.182: bytes=32 time=165ms TTL=36
Reply from 188.40.52.182: bytes=32 time=164ms TTL=36
Reply from 188.40.52.182: bytes=32 time=166ms TTL=36

Ping statistics for 188.40.52.182:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 164ms, Maximum = 166ms, Average = 165ms

C:\>ping secure.simmarket.com

Pinging secure.simmarket.com [188.40.52.182] with 32 bytes of data:

Reply from 188.40.52.182: bytes=32 time=164ms TTL=36
Reply from 188.40.52.182: bytes=32 time=165ms TTL=36
Reply from 188.40.52.182: bytes=32 time=163ms TTL=36
Reply from 188.40.52.182: bytes=32 time=164ms TTL=36

Ping statistics for 188.40.52.182:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 165ms, Average = 164ms

C:\>

[euroastar350]

How do I ping the address?

[euroastar350]

Ok I figured it out. Seems like I have communications with their server, it's just something thats going amiss. Will investigate this further and I will send out some emails.

[euroastar350]

Ok, 3 days after I sent emails I get nothing in return. If anyone has any other possible solutions, I would highly appreciate it.

[Astoroth]

Have you contacted your ISP to see if it's possibly a DNS issue?

[IanP]

To ping, if you hold down the windows key (next to left alt, normally) and press r, that will open the "Run" dialogue box. Type "cmd" and press enter to open a Command Window ("DOS Box"), then inside that, type "ping www.simmarket.com". Another useful one is "tracert www.simmarket.com", which will actually show you each step taken to get from you, to your destination.

However, as I just responded to a similar thread over at simFlight (which referred me to here), the following site may be of use: http://use.opendns.com/

OpenDNS hosts their own DNS servers, which are open to access by anyone, I believe. That site explains how to change your DNS settings on a variety of OSs to use their servers. Give that a go and see if it works - if it does, shout at your ISP to fix their flippin' DNS tables!!!

I used to have this problem a lot with some of the "free" UK ISPs back in the day, but now you have to pay for them all again, they seem to have got a lot better.

Ian P.