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tgycgijoes
February 9th, 2021, 06:13
I had not used ORBX downloads since before November 2020. Last week I tried to download my ORBX Base, Vector and Land Class NA and NONE of them get downloaded through ORBX Central. The website works fine. I have been going round and round with their support who are trying to help but just giving me "canned answers" like "read the manual" I sent them the Central log and read it myself. ORBX Central looks for FSX in HKEY Local in the wrong place and I can't seem to get through to them that it is not where they have it now. I think that they did something in their last update but they claim no one has a problem but me and its on my end. If you use ORBX and FSX Acceleration, where is YOUR FSX in the registry (NOT Roaming I know where that is) On my machine its in WOW6432 which according to MSN is where it belongs on a Windows 7 64 bit system for a 32 bit program. I have FSX in C:\ Programs(86)
Help please!

falcon409
February 9th, 2021, 06:55
Odd, I have FSX/Accel on my E: Drive (Win10-64bit) and Orbx Central has no problem using that location. When you start Orbx Central (V4.1.28 is current), does it show Flight Simulator X in the Box next to "Search"? Also, when you click on the setup icon and select "General" it should also show the current version of Central and the Active Simulator. If all that rings true with yours then I don't see any reason that it shouldn't also show your purchases and allow those to be downloaded.

Stefano Zibell
February 9th, 2021, 07:38
Try the registry repair tool, it has fixed some similar issues I had in the past.

I think it's this one I used.

Edit: Nope, it was the TweakFS one at the post below. Link deleted.

Dangerous Beans
February 9th, 2021, 07:41
No guarantee that this is your problem but sometimes the registry entries for FSX can get corrupted for no apparent reason.
It usually doesn't stop FSX from working but can cause problems with some 3rd party installers and utilities.

Try going to TweakFS and downloading and run their free FSX registry utility hopefully that will fix it.

http://tweakfs.com/store/free_tools.php

nagpaw
February 9th, 2021, 07:50
I have FSX Steam (which I think is kinda the same as Accel) on a Win7-64 machine with multiple Orbx scenery packages, but I'm not much a software person. Can you tell me how to find the information you're looking for?

tgycgijoes
February 9th, 2021, 08:44
Every thing that is suggested has been tried already. Including a brand new cleaned every single file out including the registry according to MSN instructions and a new install. When I start ORBX Central it takes me to ORBX. I have every purchase in My Account and ORBX Direct will take me to the screen that has ORBX Central box on it to download but it does nothing. NO DOWNLOAD happens. ORBX support has been no help through no fault of their own. They suggested everything that ya' all have and more. I had no problem whatsoever until their latest update but they claim that is not the problem its my system and there is no way to give me an earlier version of ORBX Central or a manual zip because they do not do that any longer even though it is on their website. It is a dead link. I have payware software for registry repair, cleanup etc and have run it twice. NO HELP. Thank you all for your immediate replies. Now I will have to wait and see. Fortunately, I can use my FSX(A) beautifully and its 10x faster than it was before the cleanup without ORBX until they can tell me how to fix it on my end. I was hoping for a reply from them this AM because being in Australia they have been replying at 2:00AM my time but nothing today. I seem to remember that is is a holiday of some kind there today so maybe that is why. I hope that the tech will consult with someone else. ORBX Central has to look for the HKEYLOCAL in WOW6432 and from what I can see it doesn't. Falcon409 would you send me in a PM a Notepad of your ORBX Central.log to compare with mine after I try a download?

falcon409
February 9th, 2021, 11:13
Every thing that is suggested has been tried already. Including a brand new cleaned every single file out including the registry according to MSN instructions and a new install. When I start ORBX Central it takes me to ORBX. I have every purchase in My Account and ORBX Direct will take me to the screen that has ORBX Central box on it to download but it does nothing. NO DOWNLOAD happens. ORBX support has been no help through no fault of their own. They suggested everything that ya' all have and more. I had no problem whatsoever until their latest update but they claim that is not the problem its my system and there is no way to give me an earlier version of ORBX Central or a manual zip because they do not do that any longer even though it is on their website. It is a dead link. I have payware software for registry repair, cleanup etc and have run it twice. NO HELP. Thank you all for your immediate replies. Now I will have to wait and see. Fortunately, I can use my FSX(A) beautifully and its 10x faster than it was before the cleanup without ORBX until they can tell me how to fix it on my end. I was hoping for a reply from them this AM because being in Australia they have been replying at 2:00AM my time but nothing today. I seem to remember that is is a holiday of some kind there today so maybe that is why. I hope that the tech will consult with someone else. ORBX Central has to look for the HKEYLOCAL in WOW6432 and from what I can see it doesn't. Falcon409 would you send me in a PM a Notepad of your ORBX Central.log to compare with mine after I try a download?

Check your PM. Sorry I was away from my computer.

Dangerous Beans
February 9th, 2021, 11:29
If it's of any help here's the content of the regkey for my install in that path.


Windows Registry Editor Version 5.00


[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\ Microsoft Games\Flight Simulator\10.0]
"SetupPath"="D:\\Steam\\steamapps\\common\\FSX"


The path for my steam will be a bit different to yours though.

tgycgijoes
February 9th, 2021, 11:56
Check your PM. Sorry I was away from my computer. Thank you for taking the time to try and help.

Motormouse
February 9th, 2021, 13:00
Thank you for taking the time to try and help.

Turn off your Anti- virus while trying to download
Sometimes the downloads get flagged as being from
An unsecured server or something like that, or the security certificate for the site isn't up to date , it's nothing to do with your registry or ORBX per se, just windows and your Anti virus conspiring against you.

Ttfn

Pete

tgycgijoes
February 9th, 2021, 14:47
Turn off your Anti- virus while trying to download
Sometimes the downloads get flagged as being from
An unsecured server or something like that, or the security certificate for the site isn't up to date , it's nothing to do with your registry or ORBX per se, just windows and your Anti virus conspiring against you.

Ttfn

Pete I have the same anti-virus and the same OS I had in November and before and never had a problem until their update. I found the problem and ORBX has to tell me how to fix it. This new version of ORBX Central is not looking where my registry entry is and its where it belongs according to MSN:
WOW6432 in the registry. I never looked for it before this happened but it must have been there since I have had Windows 7 64bit home edition and this laptop for 5 years now. So my question to them has been what did ORBX do. Ed (Falcon409) was kind enough to send me his ORBX Central log and I compared it to mine and there is only one line different in the whole thing where ORBX says it can't find my FSX registry entry.