Just a parting note

[spotlope]

It seems to me people who paid full price are not happy that others paid less? Im still having trouble understanding the underline issue. I do understand the pre-emptive locking though, and if those threads in the past got out of hand, I think it was a good call.

Still a little confused over the blow-up...

It's even better than that, Kevin. People who got 15% off are pissed that some others who waited got 33% off. Note that both of these groups got a good deal, so it's hard to see how anyone was ripped off here.

I've been told by mgmt not to come out swinging in Orbx's defense on other forums, so I'll just leave it at this: it's a messed up world we live in when people get all bent out of shape over something as trivial and idiotic as this. I guess we can all be thankful that this is the worst of our problems, huh?

That's all I've got.

[falcon409]

Whew! When I saw the forum thread title, I thought you you were going tell us all that you were hanging up SOH. I'm glad it's just ORBX you're dumping, lol.
.

LOL

[jojohnson9]

lol, well taking a cue from Wombat, I posted my feeling about Orbx's New 2012 Business Model on the proper forum at Orbx, specifically to note the customer relationship portion. After posting the remarks, it was answered by a "Senior" member, whose response was "Yawn". . . . .then Venema responded simply to inform me that I had spelled the name of his company wrong, after which he locked the thread.

lol, there are a lot of things I could say, but I won't. My respect and admiration for the designers is unwavering, the product is the best that the Flightsim community has ever seen and my decision to no longer support Orbx is only hurting me in the long run, I'm done with them.

I was waiting for the January 1 Navy pension check to buy some of the Orbx great scenery. After reading this thread, I won't be buying anything from them. I have always found Falcon's posts to be very helpful in dealing with FltSim problems. He is always calm and reasonable. For Orbx to treat him (or anyone) so poorly, they will never get any of my dollars.

[jp]

Mabye I am off track here, but the issue is customer service and attitude towards costumers? Relating to the sale, I think the issue was aggressive advertisement for the 15% sale, followed by the 33% sale.... Also, the way that mods handled legitimate complaints about the company's new business model was a factor. Contributing to this was the unveiling of a new company motto, around which the business plan was to be centered, something to the effect of "we are here to sell our product, not to have a relationship with the customer". Based on reading other threads in the forum, the Admins/ company members seem to have little respect for their customers, and answer most of the recent threads, especially threads about the refinement of company and consumer interactions, with smart a$$ answers, and then lock them.

Jp

[OleBoy]

Well stated JP. Back on track.

[Panther_99FS]

Man....
What has happened to my beloved hobby since I left

I've never seen these levels of agitation......

[greenie]

Hi Gibbage , here's my version !!
My second post and last about this as a die hard Orbx supporter and poster from before their first release.
With the count down of their prepay of 15% discount..2 days to go , one day to go etc I stretched my my christmas money to buy these. I can ill afford to do so . Ok ,then to turn around and find with that sale finished it seemed to go into an immediate next day or two 33% off. Talk about being miffed ! I think I never felt so angry they have never included new releases in such a sale , certainly not so quickly after a release.

Naturaly a lot of people were angered and many a good comment made all now deleted, but it just got worse by the comments made by the CEO. i.e. the internet dating place etc, not about the community etc . All rather disappionting considering you have a forum geared for community meeting ..General forum, pilots lounge. even a thread to post your photo of yourself, your screenshots not to mention a flying club etc.

All in all a bloody mess. I will not say that I will never buy another Orbx but I will say it will not be for some time and be a lot more selective in what I buy .
Some days later and I have cooled down I still have a bad taste in my mouth over the whole sorry affair
Something has changed, unfortunately.
As said ,this is my last comment on the issue and as the the new year approaches my simming is taking on a new direction.

[Gibbage]

I personally cant get involved. I try to stay out of other dev's biz. It makes me look bad if I stick my nose in, but I just wanted to know the root of the cause. I now have a fair understanding due to a nice PM.

As for the sale thing, I can understand how some people would feel a little jipped, but this ALWAYS happens. People who wait get a better deal, and the people who didnt feel jipped. Some companies make it right, some dont, but I dont think its fair to expect every company to play by the same set of rules.

Keep it civil though. I really love these forums because they are not only open, but civil and I think the mods do a great job keeping the peace, even if I have found myself on there bad side a few times

It's even better than that, Kevin. People who got 15% off are pissed that some others who waited got 33% off. Note that both of these groups got a good deal, so it's hard to see how anyone was ripped off here.

I've been told by mgmt not to come out swinging in Orbx's defense on other forums, so I'll just leave it at this: it's a messed up world we live in when people get all bent out of shape over something as trivial and idiotic as this. I guess we can all be thankful that this is the worst of our problems, huh?

That's all I've got.

[N2056]

Guys, I gotta be honest here. What I see is a continuation of the other thread in which it was already stated that the horse is dead. At some point you are going to have to move on. That point is close at hand on both threads.

[Francois]

it's a messed up world we live in when people get all bent out of shape over something as trivial and idiotic as this. I guess we can all be thankful that this is the worst of our problems, huh?

And then again, some people get all worked up over being stabbed in the back by people they trusted and helped all along...... silly of course, I know.

There's always two sides to a coin. At Orbucks only ONE side is allowed to partake.

Now, back to my own forums too..... bye bye

[jeansy]

Good. Two down.. more to follow I am sure. Great developers, bad business acumen and anti-social behaviour. You were only locked though, not banned !? He must like you

agree, you got off light,

oh well easy come easy go, im glad im not some of the others who have bought more than me with a left with a bad taste in their mouth not to mention a big hole in their wallet

the way i see it, there will be another dev down the track with bigger and better stuff, its always happened through FS no one is king of the castle for ever

[Dain Arns]

In my personal opinion, I feel their products are overpriced for what is provided.
I strongly feel the quality and lack of detail has been waning in the latest large scenery area releases to the point that what the customer expects or desires is no longer important.

And as many others have stated, I have had nothing but negative experiences with this company as well, especially in regards to customer service.
Most of those responses were uncalled for and very unprofessional, this from staff and senior developers alike.
Completely unprovoked attacks is the best description.
Since many customers have been treated in a similar fashion, I will not support Orbx anymore, either.

Good day.

[Mithrin]

Guys, I gotta be honest here. What I see is a continuation of the other thread in which it was already stated that the horse is dead. At some point you are going to have to move on. That point is close at hand on both threads.

I do understand what you are saying and if I wasn't involved in this I'd probably feel the same way but please do realize that for the people involved this is kind of their way to speak up after being shut down at Orbx. It's almost therapeutic. So please moderators consider that before locking this because it got old to anyone not involved.

[napamule]

No matter if you 'like' John or not, he has my resprect as a pioneer and hard working developer for FSX. He earned his stripes. Read his bio at:
http://www.simpilotnet.com/index.php...d=13&Itemid=62 . He is one of a kind. A 'Wise Guy'? Crude? Rude? Maybe. But that's John. At least he is 'real' and an honest person.
Chuck B
Napamule

[AussieMan]

No matter if you 'like' John or not, he has my resprect as a pioneer and hard working developer for FSX. He earned his stripes. Read his bio at:
http://www.simpilotnet.com/index.php...d=13&Itemid=62 . He is one of a kind. A 'Wise Guy'? Crude? Rude? Maybe. But that's John. At least he is 'real' and an honest person.
Chuck B
Napamule

Totally agree with you Chuck. I have only had a couple of small hiccups with my ORBX products and have never had a problem with customer service. All it has taken is a polite email to the FSS or a polite posting on the forums and I got the help I needed. Maybe it is an age thing where in the days when I was a youngster manners and politeness were a necessity unlike todays bull-at-a-gate attitude some people have. Patience is a virtue a lot of people seem to lack and demand answers as soon as their question is posted.

Oh and by the way I am 65 so have seen a lot of things change over the years.