Since they have moved beyond FSX and now into DCS, you may be disappointed by their inability to reply to your request. Perhaps, a better technique is request a refund since you used PayPal and buy the item from a 3rd party distributor, that actually cares and will reply to you sooner than later. Razbam, in my opinion, has basically given up on anything FSX related and do not reply in a timely fashion, if they reply at all. I have tried Facebook, Contact Us and even Messenger, nothing but silence, which speaks volumes of their sales ethics and responsibility towards their customers.
Going to a 3rd party distributor, is not always the best answer either, example: If you're tight on cash Razbam site has most FSX models for $10.00 a shot, the only other place I've seen them even close is at the Flightsim shop for $15.00 a model. Why pay the price for 2 that you could buy 3 at the source. That being said if a vendor wants my money, but isn't interested in providing me with said product after the sale, then I wouldn't purchase his product from anywhere period. Just an opinion, not wanting to start trouble just making a point.
Bookmarks