Help! FSX not working on Windows 10

[jschall]

This is a mystery to me, so I hope some of you FSX and computer experts can help me understand it and possibly solve it.

I have been running the Windows 10 Technical Preview on my Dell XPS desktop for many months, with no effect on FSX. I have a Radeon graphics card.

Two days ago, two things happened: there was a Windows Update (I am on the Fast Ring) and also an update to the Catalyst Manager. Subsequently, FSX will only display a black screen in Free Flight mode. The sound works, but there is no display except for a distorted still image of the selected aircraft.

I then uninstalled and re-installed FSX from DVD, but the same problem persists. I rolled back the Radeon driver to no avail.

Desperate, I then installed Steam and purchased FSX Steam Edition. No difference.

Finally I decided to re-install Prepar3D v2.5. It works perfectly.

So, where is the incompatibility? Can I test to see if DX9 or DX10 is installed and working? Could it be the C++ runtime libraries that need updating? You would think the FSX Installer would detect such problems.

Any ideas? Has anybody experienced anything similar?

[Dumonceau]

I suspect that the culprit for that would be DirectX 12 which is coming with the latest build of Windows 10 before the RTM.

Try and find a DirectX 9 that is compatible with the latest version of Windows?

Johan

[jschall]

Thanks for the hint, Johan. Yes, dxdiag.exe tells me I have Directx 12. But FSX and FSX SE can't use it. And Prepar3D - does it not require DirectX, or does it use DirectX 12?

I will try to roll back to DX9...

[Dumonceau]

Thanks for the hint, Johan. Yes, dxdiag.exe tells me I have Directx 12. But FSX and FSX SE can't use it. And Prepar3D - does it not require DirectX, or does it use DirectX 12?

I will try to roll back to DX9...

I'm a Prepar3D user and that uses DirectX11.

Try this download: https://www.microsoft.com/en-us/download/details.aspx?id=8109

EDIT: this is not a roll back, it simply means that you will have two versions of the DX next to each other. But that shouldn't be any problem!

Or, you could roll back to the previous build of Windows 10, but that is a serious hassle!

Keep me posted will ya? This is interesting! (I work in IT)

Johan

[jschall]

OK, you asked for IT, Johan:

DXError.log
--------------------
[07/16/15 09:17:08] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine


Sections are not initialized.


--------------------
[07/16/15 09:17:08] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc


CDXWSetup::InitInstallEngine() failed.


--------------------
[07/16/15 09:21:21] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine


Sections are not initialized.


--------------------
[07/16/15 09:21:21] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc


CDXWSetup::InitInstallEngine() failed.


--------------------
[07/16/15 09:22:05] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine


Sections are not initialized.


--------------------
[07/16/15 09:22:05] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc


CDXWSetup::InitInstallEngine() failed.

DirectX.log

07/16/15 09:17:04: DXWSetup: ***** DXWSETUP *****
07/16/15 09:17:04: DXWSetup: WinMain()
07/16/15 09:17:04: DXWSetup: Bing Bar is already installed, skipping offer
07/16/15 09:17:04: DXWSetup: IsIA64(): not IA64.
07/16/15 09:17:04: DXWSetup: Unable to get Version on target file C:\WINDOWS\system32\directx\websetup\dsetup.dll
07/16/15 09:17:04: DXWSetup: Installed file C:\WINDOWS\system32\directx\websetup\dsetup.dll
07/16/15 09:17:04: DXWSetup: Unable to get Version on target file C:\WINDOWS\system32\directx\websetup\dsetup32.dll
07/16/15 09:17:04: DXWSetup: Installed file C:\WINDOWS\system32\directx\websetup\dsetup32.dll
07/16/15 09:17:04: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
07/16/15 09:17:04: DXWSetup: DirectX Version: 4.09.00.0904.00
07/16/15 09:17:04: DXWSetup: Setup Version: 4.09.00.0904.00
07/16/15 09:17:04: DXWSetup: A newer version of DirectX have been installed already.
07/16/15 09:17:08: DXWSetup: CDXWSetup::CDXWSetup()
07/16/15 09:17:08: DXWSetup: CDXWSetup:ownloadDXUpdate()
07/16/15 09:17:08: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
07/16/15 09:17:08: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
07/16/15 09:17:08: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
07/16/15 09:17:08: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
07/16/15 09:17:08: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
07/16/15 09:17:08: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
07/16/15 09:17:08: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
07/16/15 09:17:08: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
07/16/15 09:17:08: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
07/16/15 09:17:08: DXWSetup: WM_APP_DOWNLOADDXUPDATE
07/16/15 09:17:08: DXWSetup: CDXWSetup::InitInstallEngine()
07/16/15 09:17:08: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
07/16/15 09:17:08: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
07/16/15 09:17:08: DXWSetup: WM_APP_ENDDOWNLOAD
07/16/15 09:17:14: DXWSetup: CDXWSetup::~CDXWSetup()
07/16/15 09:17:16: DXWSetup: CreatePropertySheet() returns -9.
07/16/15 09:17:16: DXWSetup: Deleted file C:\WINDOWS\system32\directx\websetup\dsetup.dll.
07/16/15 09:17:16: DXWSetup: Deleted file C:\WINDOWS\system32\directx\websetup\dsetup32.dll.
07/16/15 09:21:13: DXWSetup: ***** DXWSETUP *****
07/16/15 09:21:13: DXWSetup: WinMain()
07/16/15 09:21:13: DXWSetup: Bing Bar is already installed, skipping offer
07/16/15 09:21:13: DXWSetup: IsIA64(): not IA64.
07/16/15 09:21:13: DXWSetup: Unable to get Version on target file C:\WINDOWS\system32\directx\websetup\dsetup.dll
07/16/15 09:21:13: DXWSetup: Installed file C:\WINDOWS\system32\directx\websetup\dsetup.dll
07/16/15 09:21:13: DXWSetup: Unable to get Version on target file C:\WINDOWS\system32\directx\websetup\dsetup32.dll
07/16/15 09:21:13: DXWSetup: Installed file C:\WINDOWS\system32\directx\websetup\dsetup32.dll
07/16/15 09:21:13: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
07/16/15 09:21:13: DXWSetup: DirectX Version: 4.09.00.0904.00
07/16/15 09:21:13: DXWSetup: Setup Version: 4.09.00.0904.00
07/16/15 09:21:13: DXWSetup: A newer version of DirectX have been installed already.
07/16/15 09:21:21: DXWSetup: CDXWSetup::CDXWSetup()
07/16/15 09:21:21: DXWSetup: CDXWSetup:ownloadDXUpdate()
07/16/15 09:21:21: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
07/16/15 09:21:21: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
07/16/15 09:21:21: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
07/16/15 09:21:21: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
07/16/15 09:21:21: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
07/16/15 09:21:21: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
07/16/15 09:21:21: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
07/16/15 09:21:21: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
07/16/15 09:21:21: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
07/16/15 09:21:21: DXWSetup: WM_APP_DOWNLOADDXUPDATE
07/16/15 09:21:21: DXWSetup: CDXWSetup::InitInstallEngine()
07/16/15 09:21:21: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
07/16/15 09:21:21: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
07/16/15 09:21:21: DXWSetup: WM_APP_ENDDOWNLOAD
07/16/15 09:21:29: DXWSetup: CDXWSetup::~CDXWSetup()
07/16/15 09:21:31: DXWSetup: CreatePropertySheet() returns -9.
07/16/15 09:21:31: DXWSetup: Deleted file C:\WINDOWS\system32\directx\websetup\dsetup.dll.
07/16/15 09:21:31: DXWSetup: Deleted file C:\WINDOWS\system32\directx\websetup\dsetup32.dll.
07/16/15 09:22:02: DXWSetup: ***** DXWSETUP *****
07/16/15 09:22:02: DXWSetup: WinMain()
07/16/15 09:22:02: DXWSetup: Bing Bar is already installed, skipping offer
07/16/15 09:22:02: DXWSetup: IsIA64(): not IA64.
07/16/15 09:22:02: DXWSetup: Unable to get Version on target file C:\WINDOWS\system32\directx\websetup\dsetup.dll
07/16/15 09:22:02: DXWSetup: Installed file C:\WINDOWS\system32\directx\websetup\dsetup.dll
07/16/15 09:22:03: DXWSetup: Unable to get Version on target file C:\WINDOWS\system32\directx\websetup\dsetup32.dll
07/16/15 09:22:03: DXWSetup: Installed file C:\WINDOWS\system32\directx\websetup\dsetup32.dll
07/16/15 09:22:03: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
07/16/15 09:22:03: DXWSetup: DirectX Version: 4.09.00.0904.00
07/16/15 09:22:03: DXWSetup: Setup Version: 4.09.00.0904.00
07/16/15 09:22:03: DXWSetup: A newer version of DirectX have been installed already.
07/16/15 09:22:05: DXWSetup: CDXWSetup::CDXWSetup()
07/16/15 09:22:05: DXWSetup: CDXWSetup:ownloadDXUpdate()
07/16/15 09:22:05: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
07/16/15 09:22:05: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
07/16/15 09:22:05: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
07/16/15 09:22:05: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
07/16/15 09:22:05: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
07/16/15 09:22:05: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
07/16/15 09:22:05: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
07/16/15 09:22:05: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
07/16/15 09:22:05: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
07/16/15 09:22:05: DXWSetup: WM_APP_DOWNLOADDXUPDATE
07/16/15 09:22:05: DXWSetup: CDXWSetup::InitInstallEngine()
07/16/15 09:22:05: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
07/16/15 09:22:06: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
07/16/15 09:22:06: DXWSetup: WM_APP_ENDDOWNLOAD

------------------------------------------------------------------------
So, I cannot install DirectX 9 on Windows 10.

[Dumonceau]

Ok, just did some reading. What might also help is rolling back your catalyst drivers.

Here is a link, but I just tried it on my windows 10 test laptop

http://windows.microsoft.com/en-us/w...#1TC=windows-7

Will be checking here again!

Johan