When I got my internet set up, the salesman said that he was setting me up with a 10meg connection for $34.21 a month (taxes and modem rent included). Great deal. But....my actual internet speed has been 2.5 to 2.9meg downloads. Not good at all. I have reset my modem a hundred times, reconfigured my on-board internet card thingie, run a zillion anti-virus/spyware sweeps to see if something nasty was killing my speeds.
Today, I got my internet bill in the mail....and I noticed that it had me down as having Basic Internet....which is a 3meg connection. Call to Time Warner, explain the whole dealio....and get told that Time Warner no longer has a 10meg connection. So.....I had been duped into the Basic Internet package thinking I was getting a great deal on a 10meg hook up.
The gal was sweet and so apologetic. She came through for me.......big time. For an additional 9 dollars a month (43.21 taxes and all included) she got me hooked up with a 15meg connection. Now, after retweaking my internet card thingie....I am getting download speeds of between 19 and 32 megs per second...with an average download speed of around 24megs per second.
I can live with these speeds.
Tim
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