Please excuse my rant....
I am having a nightmare reinstalling UT2 and UTX on my new PC. I have exceeded the no. of installs on UT2 due to playing around with Beta updates and I have lost my code for UTX purchased in 2008.
Also my email has changed since purchasing them, but when I went to a Flight1 page to update this, it asks for a password which neither the last 4 digits of my card or my current password is recognised (which it says will be one or the other).
They also ask for the order No. for both, I have the UT2 one, but not UTX.
I have paid good money for these products and now have had to send a request to them and awaiting a reply. I know they are trying to prevent piracy, but the only ones who are enduring these issues are the ones that payed for the bloody things.
I am having to go through hoops here to use a product I bought. This is rediculous and I don't even know when I will get a response.
Very dissapointed. Whilst I am at fault with losing my code from 2 years ago with UTX, I am at no fault by having to reinstall UT2 several times because I was using Beta updates whilst it was debugged.
Come on Flight 1, make it easier for your customers.
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