Flight Replicas A Class Act

[jmig]

I purchased the Flight Replicas Super Cub a week or so ago. This morning I received an email from them. It was a download link to an upgrade to the Cubs.

All I had to do is click on the download link, Ladies and Gentlemen, in my opinion that is classy service.

Thank you Flight Replicas!

[gajit]

I agree - well said jmig :ernae:

[pbearsailor]

That is the truth!

steve

[Fireball6]

Absolut outstanding service :salute:

Dirk

[lawdawg]

Agreed

[doublecool]

And they do GREAT WORK

[FLighT01]

E-Mail notification of updates warrants

[Wing_Z]

E-Mail notification of updates warrants

I thought it was junk mail, but luckily scanned through it as my finger hovered over the delete key. Wow.
and one more

[mike_cyul]

Thanks, you made my day.


Mike

[Sky~6]

Mike- After purchasing the Super Cub- you now have another devoted customer!!!

[lawdawg]

Well said Doublecool,
Mike does great work!
Thanks Mike,
you have made some super cub fans really happy :salute:

[Dimus]

First Class service definitely.

And not to mention all the fun we're having:

[SpaceWeevil]

I agree with everyone else - not only a great model (my fourth from FR) but a textbook example of how to deal with inevitable problems & delays and keep your customers informed, on-side and happy.

[FLighT01]

I thought it was junk mail, but luckily scanned through it as my finger hovered over the delete key. Wow.
and one more

I added F/R to my trusted list to avoid the possibility going forward.

[2Low]

Great thread jmig!

I'll add my kudos to Mike/FR for a great product and excellent customer service.

Thanks Mike,
Rob

[italoc]

Outstanding service , if you hear me !!!

Thanks and .... what's next ????
Italo

[fliger747]

Yep! Mike is a real gentleman!

T

[bstolle]

I second that. A great man and great planes!!!!

[CodyValkyrie]

I really like this idea, as with all of the addons I have, I feel often obligated to go searching for updates on everything every few months. In this way, I am notified directly. I commend Mike on this decision and believe more developers should consider this as a means of distribution in the future.

[WF442]

I have to agree. First class product and service.

regards
Bjørn E.