FSS problem.

[Anthin]

I bought a throttle quadrant from
the Flightsim store Australia.It has not
arrived and they will not answer.Tried
every way to contact them but no luck.
The store is in NSW and I am in the ACT.Not
very far away.It took me quite a while to save
up for this.
Has anyone else had this problem?
Any ideas.

Anthin....Royally hacked off.

[SeanTK]

How long has it been since you’ve ordered and how long have you waited for a response? You may want to reach out to your financial institution for a chargeback or to see if they can formally reach them.

I know Virtavia cancelled their relationship with them due to nonpayment and no communication. See their Sept 3 news item. http://www.virtavia.com

[wombat666]

What SeanTK said!
And you could always take a road trip for a face to face.......

[Anthin]

The item was to be delivered within four working
day.It has now been a few weeks.I tried to contact them
after six days but no luck.A friend tried on facebook and
left a message.No good.

I have support tickets for some other things but have given up after six months.
I don't have a car so I can't drive there.

I know REX have cancelled their account.

This is a crime.Take someones money and not supply the goods.

Anthin.

[ThomasAH]

See also http://milviz.com/forum/viewtopic.php?f=9&t=9946:
You may have seen rumours of trouble at The FlightSim Store.

It has been some time now that they have not paid us. Efforts to contact them over the last few months have met with no response.

It is with regret that we have to ask you not to buy our products from The FlightSim Store until further notice.

[Priller]

Good of you to warn us. I've never bought anything from them, but still...

Priller