A Man and His COFFEE

[Ickie]

In May 05 I bought a new Black & Decker coffee pot, (the other black & Decker died after 1.5 years) well in july it started leeking water out of the tank all over the electrical stuff inside of it as well as my counter top. 2 Months Old!
I called them and had to send them the cord back with a check for shipping, and they replaced it. (sending them money for shipping bothered me 1/2 the price of the unit it was.)
2 Months to the day this one started doing the same damm thing.
I called them and gave them the riot act, afrer 5 minutes of me taking them down, they decided to cool me down and aggree to send me their top of the line coffee maker free with no shipping.

Now how is that for bitching.

off to walmarts to get a MR. Coffee,
lol wonder who's on my XMas list, hummm

[robconroy]

Black & Decker do coffee machines? They only sell power tools this side of the pond. I was trying to imagine some kind of "Scrapyard challenge" thing with a sander to grind the coffee, a heat gun to heat the water, all bolted to a Workmate bench!:costumes:

[Ickie]

this all started 2 years ago, I had an ageing Mr. Coffee and received a check for XMas so i bought the first B&D coffee maker to treat myself, what a mistake.
I looked and it was made in china

china screws up everything and build them to the crappest building specs, the world should boycott China and its junk and force them to make quality stuff.

[robconroy]

I remember reading a letter in a Hi-Fi mag about a businessmans trip around some chinese electronic factory churning out clones of Japanese & European Hi-Fi kit. This guy saw an almost perfect clone of a Sony CD player & asked if he could try it out. The factory gave him one to take away. When he hooked it up he couldnt get it to play a disc, so he dug out the manual, which was in Chinese of course & so he had to look at all the little pictures & saw that the disc had to go in label side down! It played awful too!

edit. We dont get MR Coffee over here. I've got a Krups that I've had for about 5yrs & it works just fine. I'm after a new Espresso machine soon to go into my new kitchen. I quite fancy a big coffee bar style one, but I think Mrs Rob might have words to say on that matter!

[Sandydog]

Nobody's going to boycott Chinese goods until consumers (sort of a dumb lot) figure out that the Chinese $19.99 electric coffee maker isn't quite as good as the US--no, sorry, bad analogy--make that GERMAN $79.99 coffee maker. Yep, that Chinese one'll make coffee for maybe six months, or maybe not--but the German one will still be making coffee years later. Like my Krups. DAMN, those Germans can build coffee makers [insert generic-joke-in-poor-taste-about-WWII-experience here].

Is that why they're all so jumpy and irritable?

[Rooster]

8 years ago i bought a 4 cup Mr Coffee maker,,, it also come with a box of "Free" coffee filters... being that when you buy coffee filters it comes in a plastic bag i keept the box to store the filters in... 6 years later i have went through 3 other Mr Coffee makers and still use the same cardboard box with duct tape on it for the lid is getting worn... i have 2 extra pots...

i think my biggest problem is forgetting to put the pot in the maker before i turn it on and end up with 4 cups of coffee all over the table,,, floor,,, as well as a soaked coffee maker...

[Ickie]

well it struck again this morning, all the damm water leeked out all over the counter, this is the 4th Black and decker that did this, they are running out of models to send me.

[Ickie]

Black and Decker is sending me the 4th replacement, lol
each time the same thing went wrong after 3-5 months, on 2 different models, the model I have now it their top of the line model. :isadizzy:

[grunau_baby]

Is that why they're all so jumpy and irritable?
Yep:jump: :jump: :jump: :banghead: :banghead: :banghead: :isadizzy: :isadizzy: :isadizzy:

Life without coffee is like coffee without being alive!!!
Anyway we could build great panzers (and aircraft), so anything produced here is build for eternity and hard conditions...:d

With china it´s like the trouble with the german trans-rapid-megnatic-speed-train from siemens. They sold it to china for one small route and endulged in the prospect of selling many more in the following years to the fast growing chinese market. What a bust!!! After trying the thing out some chinese company just sort of copied the technique and now they are building their own cheap variant without any monetary gain for our inventors. But in china you don´t need to care for any safety regulations, so things can be cheap and get produced in crappy conditions. I really don´t know why everybody is so keen on this growing unregulated and unfortunately undemocratic market. We will only end up in piles of ugly trashy junk worldwide. I hate cheap crapp. It always ends up swearing at some poor "not-native-tongue" support-hotline-slave and getting the crapp replaced by further junk.

Regards
Alex

[Ickie]

Black and Decker is an English company, they use to make great stuff, I have power tools that belonged to my Dad from the 40's and 50's and still work, but they went downhill/cheep. 4 months is all I can get out of a coffee pot making 1 pot a day tells me something is wrong with all of their coffee pots.
I went from their cheapest to their best @ their expense and still the same results.

[grunau_baby]

Black and Decker had a good name producing reliable products in the 70s and 80s here. Especially for home-use and professional electrical tools. It seems rather sad, that their overall quality has gone down that steep!!!

Regards
Alex

[Ickie]

I can say this that their service department is 1st class.

They have always gave me a new one and traded up, except for now, I am at the top of their coffee pot list with no questions asked and never gave me any BULL.

I wonder how long they could last giving away coffee pots every 3-5 months, my orgional cost was $14.00 USD

shipping alone is more that that.

[grunau_baby]

Customer support is tremendous marketing-tool. And it´s a close thing to customer-relations and satisfaction = sales. But it´s a funny storry. I don´t think there many cases like yours, they´d have to give away too many products for free:icon_lol:

Regards
Alex

[Ickie]

it would seem that a lot of people should be having this same problem.
this is #4 for me and always the same thing happens.
"All the water leeks out at night when I sleep". This defeats the purpose of an automatic coffee maker.:costumes:

#1) always the same problem
#2) every 3-5 months
#3) 1 pot a day use (aprox 90-150 pots)
#4) The pot never gets moved.
#5) All made in China

[Gregory Paul]

Not that this has anything to do with coffee but the other day I was a the lumber store and guess what? I found some lumber stamped made in China! I did not buy it!

It is next to imposable to buy anytype of electronics that are not made in china! I only buy there crap if I have too.

[Helldiver]

I have a 16 year old Gererous Electric Coffee maker made in Mexico. You can't beat the Mexicans for quality control.

[Real Old Salt]

it would seem that a lot of people should be having this same problem.
this is #4 for me and always the same thing happens.
"All the water leeks out at night when I sleep". This defeats the purpose of an automatic coffee maker.:costumes:

#1) always the same problem
#2) every 3-5 months
#3) 1 pot a day use (aprox 90-150 pots)
#4) The pot never gets moved.
#5) All made in China

For what it's worth Ickie, I've had a Bunn for about 13 yrs. The kind that has a tank in it that is always hot. When you want coffee you just pour in cold and out comes the hot. Takes about 4 mins. to brew
a full pot. I've moved this maker from Virginia to New Mexico, to Wyoming, to Arizona, and now to Penna. All the knocking and banging aorund and it still makes a great pot of coffee.

[Ickie]

lol, for the last 15 months I have had a great cup of coffee too in a new pot :costumes: :costumes: :costumes:

[AussieMan]

I looked and it was made in china

china screws up everything and build them to the crappest building specs, the world should boycott China and its junk and force them to make quality stuff.

Ickie, I am afraid that we are going to be subjected to crappy goods for many years to come. Large companies are moving their manufacturing services off-shore in increasing numbers to third world countries like China and many other Asian countries where wages are low.

They then import these cheaply made goods back into the country but still charge you top $$ for them. The result? Multi billion $ profits for their shareholders.

Here in Australia the government (of the same persuasion as your Mr. Bush) have passed Industrial Relations laws that will reduce our wages but do nothing to rein in the rogue business people. Unions have been all but outlawed and you have no protection from unfair dismissal.

Some major companies, especially in the tourism and hospitality industries have falsely claimed there are no workers available in Australia so the government gives them permission to import workers from Asia to supposedly fill the void. They are paid extremely low wages and are forced to work long hours each day. I know as I have a son who is a barman/waiter in this type of industry. He spends more time 'on call' than actually working while he seeing these 'imports' doing his job.

This is easy for theses companies to do as most of the major hotels here are owned by Asian companies.

Overseas consortiums own more of Australia that Australians do. But let an Australian company try to set up in a country like Japan or China or even the United State and see the shutters go up fast.

But then gone are the days when things were made to last. They now like you have to replace items on a regular basis to keep up their massive profits.

Enough from me here.

All the best

Pat :australia:

[middle]

Ickie,I use a "French Press"....we grind beans (I like Celebes the best),boil water, dump the beans in the pot and push the squeezer/plunger down till it hits bottom. Granted, It only makes a couple cups at a time, but it's easy, tastes great and I don't think they're very expensive. Are you one of those guys that drink Coffee all day? Just curious. The other thing I do is if there's a cup left in the "pot" I pit it in a cup and zap it in the microwave for 45secs and it's fine..a little half& half, and it's a manly cup of coffee.
I used to use those Melitta things but then yer always runnin out of filters or the filter collapses and ya have coffee all over the place...makes for an unsightly counter...noen of those problems witha french press....easy to clean, too. mid

[Ickie]

today i ripped apart the 3 dead ones I have here, and all have the same problem, where the clear cheep hose connects to the heater it melted spraying water all over the electric stuff.
note all 3 was made the same way with the same cheep hose.
No matter if you bought the cheep one or the high end model all are exactly the same. A Hazzard!!!

I went to walmart and bought a Mr. Coffee.

[middle]

It makes me wonder if the coffee makers are being outsourced to India, too. I had a problem with my broadband connection to my machine the other dya and was sittin here with a friend, on hold, of course, and joking about the next person that picked up the phone was probably in India and sure enuff, it was. I couldn't beleive it. And whatever little piece of paper she was reading from she did not know diddly squat about what I was talking about.....man, how come American citizens are not doing these jobs? I mean I know the answer, but it still makes no sense to me at all, none at all....anyway, my wife and I are looking forward to moving somewhere where we have the right to defend ourselves with the proper tools of defense...I don't quite know where yet, but when we get there I guess we'll drive around the country for awhile and see what there is and where we can feel comfortable. Pen32 said he likes Arizona....so wjo knows? maybe I'll move next to Pen and lower his property vallues...lol.....Ickie, have a great day, regardless of your coffeepot...mid

[Ickie]

I am glad i bought a Mr Coffee,

today my new Black and Decker pot arrived #5 that is, and just now I set up the timer and got it ready for morning coffee, and when i poored in the water ..... it came out almost as fast as I pored it in all over the counter top.

it seems now that they are not even lasting long enough to make 1 pot of coffee.

[Ickie]

they are sending me a new type of pot, new and redesigned :costumes:

[middle]

Ickie, if ya drink that much coffee buy three French presses and make three pots at a time...you'll never regret it lol mid