Flight Replicas A Class Act

[jmig]

I purchased the Flight Replicas Super Cub a week or so ago. This morning I received an email from them. It was a download link to an upgrade to the Cubs.

All I had to do is click on the download link, Ladies and Gentlemen, in my opinion that is classy service.

Thank you Flight Replicas!

[gajit]

I agree - well said jmig :ernae:

[pbearsailor]

That is the truth! :medals:

steve

[Fireball6]

Absolut outstanding service :applause::applause::applause::applause::applause: :medals::salute:

Dirk

[lawdawg]

Agreed

[doublecool]

And they do GREAT WORK :wavey:

[FLighT01]

E-Mail notification of updates warrants :applause:

[Wing_Z]

E-Mail notification of updates warrants :applause:

I thought it was junk mail, but luckily scanned through it as my finger hovered over the delete key. Wow.
:applause::applause: and one more :applause:

[mike_cyul]

Thanks, you made my day. :)


Mike

[Sky~6]

Mike- After purchasing the Super Cub- you now have another devoted customer!!!

[lawdawg]

Well said Doublecool,
Mike does great work!
Thanks Mike,
you have made some super cub fans really happy :applause::applause::salute:

[Dimus]

First Class service definitely.

And not to mention all the fun we're having:

http://i264.photobucket.com/albums/ii181/VDimus/fsx2010-01-1923-40-20-66.jpg

[SpaceWeevil]

I agree with everyone else - not only a great model (my fourth from FR) but a textbook example of how to deal with inevitable problems & delays and keep your customers informed, on-side and happy.

[FLighT01]

I thought it was junk mail, but luckily scanned through it as my finger hovered over the delete key. Wow.
:applause::applause: and one more :applause:

I added F/R to my trusted list to avoid the possibility going forward.

[2Low]

Great thread jmig!

I'll add my kudos to Mike/FR for a great product and excellent customer service.

Thanks Mike,
Rob

[italoc]

Outstanding service :applause:, if you hear me !!!
:medals::medals::medals::medals:
Thanks and .... what's next ????
Italo

[fliger747]

Yep! Mike is a real gentleman!

T

[bstolle]

I second that. A great man and great planes!!!!

[CodyValkyrie]

I really like this idea, as with all of the addons I have, I feel often obligated to go searching for updates on everything every few months. In this way, I am notified directly. I commend Mike on this decision and believe more developers should consider this as a means of distribution in the future.

[WF442]

I have to agree. First class product and service. :applause:

regards
Bjørn E.