PDA

View Full Version : How to properly uninstall FSX?



nio
February 26th, 2009, 02:57
Could some kind soul tell me the best and most effective way to do this or give me some pointers,please?

I should swiftly say that I really enjoy this sim and wish to reinstall.I am running SP2.

I have been experiencing some rather irritating CTDs mid flight in a variety of aircraft and flights, which are followed by the "encountered an error do you wish to send a report to MS" screen.

I appreciate that I could try and troubleshoot by sequentially removing aircraft scenery etc. but I think this will be like looking for the proverbial "needle in a haystack" and, frankly, I do not have the time (r/l overload) to spend on such an exercise.

Thank you very much in anticipation.

best

nio

:wavey:

harleyman
February 26th, 2009, 04:31
A CTD is usually a driver error or a Hardware failure or heat related..Till you get to the bottom of it reinstalling may not do nothing for you...For the best help what are your temps during flight?

What are the CTD messages that follow?


To uninstall FSX do it from the Add / Remove programs...
Then run CCleaner http://www.filehippo.com/download_ccleaner/ (http://www.filehippo.com/download_ccleaner/)

Then reboot your computor and thats it...

If you want to get picky go thru your computer tree and remove all traces, but if its going back on no real point in that...

nio
February 26th, 2009, 04:49
Thank you very much for your suggestions and pointers, Harleyman.

I have not checked the running temperatures during flight but will check and report back.

I will screenshot the error messages when they next come up and let you know

I have run Nvidia stability tests which come up fine. I have also run 3Dbenchmark tests and they come up fine also.

As you may have seen I am running sli enabled.I am assuming this is not likely to be a problem?

best

nio

:wavey:

harleyman
February 26th, 2009, 05:11
SLI Enabled can / may be a problem..we'll see...

Did this just start happening after an Nvidia driver update??

If so it can be SLI related...We will find out though...

Lets just check those few things before you reinstall....:jump:

orionll
February 26th, 2009, 05:37
Here's a guide on installing FSX and tweaking/setting it up: http://www.simforums.com/forums/forum_posts.asp?TID=29041.

Edit: wait, uninstall? I must be too sleepy to help people right now :P (just woke up).

harleyman
February 26th, 2009, 05:41
Here's a guide on installing FSX and tweaking/setting it up: http://www.simforums.com/forums/forum_posts.asp?TID=29041.

Edit: wait, uninstall? I must be too sleepy to help people right now :P (just woke up).




LOL WAKE UP...Hands over a cup O Joe.........:ernae:

Or beer...your choice.....:applause:

Bone
February 26th, 2009, 05:48
I have dual nvidia GTX 8800's, and I find that FSX performs much better with the SLI disabled. Try it with the SLI disabled and see what you get. It may or may not help with the CTD's, but I believe you will see a marked performance increase.

There is a way to minimize CTD's, at least it works for me. Make a simple flight plan (FP) from the airport you want to fly from, and store it. Then, open the FP, and it will ask you if you want to reposition your plane to that airport. The program will repo you there, and then you can switch planes if you want.

The FP can be IFR or VFR, and long or short, it doesn't matter. You can make and store as many FP's as you want. I realize it's not as simple as manually changing the airport you want to fly from, but the time saved comes from not having the CTD's.

nio
February 26th, 2009, 07:05
Thank you all for the stellar responses.

I will work through all of your very helpful suggestions and report back.

Harleyman.That is a yes to recent driver update.

Best

nio

:wavey:

harleyman
February 26th, 2009, 08:16
Nio...If you were not having issues before the Driver update, then I would roll back to that last good driver.....

Not all new driver releases will work for everyone... Expecially with SLI Enabled......

My general rule now is (I used to install the new driver the day it was out,but as FSX is so picky, I learned to leave well enough alone)

If your driver is performing well, let it be ...The new one just might not work for FSX so well......

Most driver releases actually do not give much frame benefits for FSx..Some DO get gains, but more og us DO NOT...LOL

nio
February 26th, 2009, 08:40
Harleyman

I will add this to my list.

Based upon your remarks concerning running temperatures, I am also going to have a look inside my pc .I have not done so since I upped the Ram shortly after I bought it last year.:redf:

I hope I am not going to find that it is a ball of dirt and dust in there.

I will report back whatever I find and thanks again.

best

nio

:wavey:

harleyman
February 26th, 2009, 08:46
Use this to see your general temps Nio...

Then fly in windowed mode with it open and see your temps that way too...

That will give you a great clue as to whats going on temp wise....

http://www.cpuid.com/hwmonitor.php

Get the correct version for 32 or 64 bit.....

nio
February 26th, 2009, 09:06
Thanks again, Harleyman.

best

nio

:wavey:

Lipra
February 26th, 2009, 10:28
Nio
I had problems with the latest drivers even after completly deleting / reinstalling so I would try that first. also do a defrag of your disk . Has the new drivers made any difference to OFF or IL2 / FS9. also have you got physx enabled with the new drivers just a thought.
I did not ctd but froze and all I could do was reboot

nio
February 26th, 2009, 14:52
Lipra

Off and Il2 have been fine.I have enabled physx.

Thanks

best

nio

:wavey:

nio
February 26th, 2009, 15:15
Harleyman

This is the result of the CPUID test while running a flight.

I have made no changes yet nor have I "opened the box".

How does it look to you?
BTW the weird thing is that my monitor is an Acer (see my rig specs in my sig) not a Samsung.

Best

nio

:wavey:



CPUID Hardware Monitor 1.1.3.0
-----------------------------------------------------
Mainboard Vendor Gigabyte Technology Co., Ltd.
Mainboard Model GA-N650SLI-DS4L (0x3CA - 0x4D4B9968)
LPCIO
-----------------------------------------------------
Vendor ITE
Model IT8718
Vendor ID 0x90
Chip ID 0x8718
Revision ID 0x4
Config Mode I/O address 0x2E
Dump config mode register space, LDN = 0x4
0 1 2 3 4 5 6 7 8 9 A B C D E F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 87 18 04 11 1A 10 F3 00 02 00 10 00 1D 00 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 02 90 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00

Hardware monitor
-----------------------------------------------------
ITE IT87 hardware monitor
Voltage sensor 0 1.30 Volts [0x51] (CPU VCORE)
Voltage sensor 1 1.84 Volts [0x73] (VIN1)
Voltage sensor 2 3.18 Volts [0xC7] (+3.3V)
Voltage sensor 3 4.81 Volts [0xB3] (+5V)
Voltage sensor 4 4.35 Volts [0x44] (+12V)
Voltage sensor 6 -0.26 Volts [0x4] (-5V)
Voltage sensor 7 4.92 Volts [0xB7] (+5V VCCH)
Voltage sensor 8 3.06 Volts [0xBF] (VBAT)
Temperature sensor 0 57°C (134°F) [0x39] (TMPIN0)
Temperature sensor 1 42°C (107°F) [0x2A] (TMPIN1)
Fan sensor 0 1810 RPM [0x175] (FANIN0)
Dump hardware monitor
LPC Register space, base address = 0x0290
0 1 2 3 4 5 6 7 8 9 A B C D E F
00 11 00 20 00 FF FF 00 37 FF 87 54 09 07 74 FF FF
10 FF FF FF 73 D7 FD FC FD 01 FF FF FF FF FF FF FF
20 51 73 C7 B3 44 00 04 B7 BF 39 2A FE 80 EA 9C 9C
30 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00
40 7F 7F 7F 7F 7F 7F 5F 74 2D 40 9C 22 FF FF FF FF
50 FF 2A 7F 7F 7F 50 F9 F9 90 F9 02 12 60 00 00 00
60 FF 14 41 31 90 03 FF FF FF 14 41 2D 8E 00 FF FF
70 FF 14 41 31 90 03 FF FF FF FF FF FF FF FF FF FF
80 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02 00
90 FF 00 00 00 FF 00 00 00 FF FF FF FF FF FF FF FF
A0 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Hardware monitor
-----------------------------------------------------
Intel Core 2 Duo E6850 hardware monitor
Temperature sensor 0 54°C (129°F) [0x2E] (Core #0)
Temperature sensor 1 54°C (129°F) [0x2E] (Core #1)
Dump hardware monitor

Hardware monitor
-----------------------------------------------------
GeForce 8800 GTX hardware monitor
Temperature sensor 0 77°C (170°F) [0x4D] (GPU Core)
Dump hardware monitor

Hardware monitor
-----------------------------------------------------
GeForce 8800 GTX hardware monitor
Temperature sensor 0 71°C (159°F) [0x47] (GPU Core)
Dump hardware monitor

Hardware monitor
-----------------------------------------------------
SAMSUNG HD501LJ hardware monitor
Temperature sensor 0 27°C (80°F) [0x1B] (HDD)
Dump hardware monitor

Hardware monitor
-----------------------------------------------------
SAMSUNG HD501LJ hardware monitor
Temperature sensor 0 26°C (78°F) [0x1A] (HDD)
Dump hardware monitor

Processors Map
------------------------------------------------------------------------------------
Number of processors 1
Number of threads 2
Processor 0
-- Core 0
-- Thread 0
-- Core 1
-- Thread 0

Processors Information
------------------------------------------------------------------------------------

harleyman
February 26th, 2009, 15:37
You have very acceptable temps...the samsungs appear to be Hard Drives,and you must have two? or else its reporting two..

Your CPU at 54 is great

Your SLI cards @ 71 -77 are good too

Your HDDs are excellent...


I say you have little to no dust bunnies in there to worry about now....


So its not heat related......

nio
February 26th, 2009, 15:40
Well thats good to know.Thanks.

Yes I have two 500GB hard drives. So they are Samsungs.I did not know that.

Well, I must sleep now, but I will go through the other suggestions once the weekend arrives.

best

nio

:wavey:

harleyman
February 26th, 2009, 15:43
Just hollar if you ever need help Nick......Sleep well....:wavey:

nio
March 3rd, 2009, 02:43
Hi Harleyman

Well I spent part of the weekend running through the list of suggestions.

I did not get a CTD though occasionally I would have a missionm freeze and look like locking up ,only to recover

Sli enabled or disabled made no appreciable difference.

I have done all the NickN tweaks.

I am now going to go reduce all sliders and gently them work up.

Thanks again for all your help.

Best

nio

:wavey:

harleyman
March 3rd, 2009, 03:42
That Freeze you describe is not from sliders...

Leave them where they are if thats your only problem I would think...


When it freezes do you see any graphic weirdness going on in the Sim?



This still may be a driver SLI issue...

nio
March 3rd, 2009, 04:24
Hi Harleyman

No strange features on lock up except the buttock-clenching expectation that it will CTD and then after a moment or two it recovers.

I will run the same flight again a few more times and see if I can be a little more aware and take note of what precedes this event and let you know.

best


nio

harleyman
March 3rd, 2009, 04:34
Ok...Let me know..

I still think its just a driver issue..Not your hardware or software IMO..

We will get it fixed..It may take a different driver too..

SLI on a non SLI sim can be a tad annoying if you get a problem like this...

BUT...We seem to be half way there already...

Are you using the latest nvidia driver?

Off till after lunch..Will check back then..OK

nio
March 3rd, 2009, 12:24
Hi harleyman

I am using Nvidia 181.22 drivers.

Best

nio

:wavey:

harleyman
March 3rd, 2009, 12:36
I am assuming that is their latest driver then.....

What was the driver you were using when it was giving you CTD ?

nio
March 3rd, 2009, 12:44
No.I believe there is a later one released last month.

I am stumped on what driver I was using previously. I have always updated drivers pretty much as soon as I am aware of them.I thought this seemed a sensible practice,maybe not so sensible.

Is there an earlier driver you know is pretty well received that I could install over the existing?

Best

nio

:wavey:

nio
March 3rd, 2009, 13:00
Well I have just been running a few tests.

My sim stutters (i.e FPS) or seizes when I ram up the throttles.I link the increased sound volume of the engines to the degradation in frame rates.

Ever heard of a sound card rubbing up fsx the wrong way before if that what it is ?

Best

nio

:wavey:

harleyman
March 3rd, 2009, 15:53
Yes I have had Creative drivers do that...When running up throttles I used to get massive shimmering on objects like I had no AF on at all.....

You have a sound blaster Card by chance?

nio
March 3rd, 2009, 22:26
X fi extreme

Now we are getting somewhere lol

best

nio

:woot:

harleyman
March 4th, 2009, 03:03
If you feel capibable , you may want to venture into a system test ...

I had Ceative Sound cards for years and swore by them, till i discovered that the drivers do not always play nice with nvidia drivers sometimes...I had issues like you describe too,slightly different, but still directly related to Creative drivers

The Test....

Open your side case and remove the sound card from the system....Boot it back up and delets all Creative sound drivers....

Now then , that motherboard has excellent onboard sound (Integrated 8-Channel High Definition audio )...We can eneble that in the bios and you can go fly and have fun for a few days..

If your problems cease...Sell that card..Or keep it for future use..

But I have seen on many ocassions where Creative and Nvidia drivers conflict...

Worth a try?

If so I can help you enable onboard sound easily...

nio
March 4th, 2009, 06:50
Good morning, Harleyman.

Well, that sounds like a plan.

Before I embark upon it,however, may I ask you if I cannot just disable my Creative sound card rather than remove it entirely and then switch sound and audio devices to whatever is "onboard"?

I am at work at present and cannot access my rig but I have it in mind that the default sound device device reached through Control Panel /Sounds and Audio devices/Audio would be Realtek or some such .I will check at home later.

BTW I was reading another thread re "overclocking" over on the main FSX forum ( to which you have responded ) and see that FSX might benefit from a slight increase on my stock 3.0Ghz. I know what you are thinking-one step at a time, right? lol.Quite right too!Another time on that one !

I look forward to your reply and thank you again for your help so far.

Best


nio

:wavey:

harleyman
March 4th, 2009, 07:06
Hi... Yea I assume that just an uninstall of Creative drivers shoud be fine....

Do you have a program to totally remove drivers? I forget? Like Driver Sweeper from Guru3D ?

If so uninstall Creative Sound Drivers from Add/Remove programs....

Then run the sweeper and have it remove all Creative sound related stuff...

If you built your computer, or have the mobo disk that will have your Realtec drivers there ..They may be installed already...Look in Device Manager for them....

If they are there its simple enough to go into the bios and turn on onboard sound..That may cause a conflict too if they are still enabled in the bios come to think of it..

I would check that out first before removing any drivers....



So..

1) Check Device Manager for Install of realtec Sound Drivers
2) Check bios for onboard sound enebled( if so, disable and test)
3) If it is NOT enabled then continue on with Creative Driver uninstall and enable onboard sound before leaving bios

4) Test ....LOL

harleyman
March 4th, 2009, 07:09
Thats hard to see... The dropdown tree with the 7 items are all sound drivers from realtec audio...

nio
March 4th, 2009, 07:13
Thanks

I will try that and let you know.

Best

nio

:wavey:

harleyman
March 4th, 2009, 07:43
Great..

I forgot to add earlier in my haste that Heck yes..

FSX wants / needs 3.2 -3.6 to be real happy... 3.2 is on the low side...I'm at stock 3.33 (E8600) and could use a tad more..but I have not OCed it as its good to better for me now....But I might..Already got the cooler..


Truth is I am not an OCer myself.....I need lessons..The more I read the more confused I get....LOL

nio
March 6th, 2009, 15:44
Well Mason its a funny old world.

A week or two back I installed UTX Europe. I already had Just Flight VFR UK Scenery installed.

Tonight I decided to uninstall the VFR scenery and then reinstall it.I have no idea what made me do this.

The result is that FSX is now running along at mid 20s and banging up against 30fps (to which I limited it) with no hint of the dreaded pauses lock ups or CTDs.

I am as pleased as punch but I have no idea whether this was the cure or I just got lucky.I am not complaining of course.

Thank you for bearing with me and all your suggestions.Maybe anyone who has followed this one through will benefit from this thread .I hope so.

Here is me saying a nice hello to the Air Traffic Control in Biggin Tower :woot:


best

nio

:wavey:

Thanks again

harleyman
March 6th, 2009, 18:20
Hmmm You must have been getting the lock ups in the same area then...A scenery conflict (textures probably).....


Great to know that its well again...:applause:

FSX can do some strange things at times......:faint: